• Click here to find out most of the information that will be discussed during your interview.
• Click here to find out more about our Customer Information Center (CIC).
• Click here for quick facts about Social Security Disability Insurance.

• Current employer’s name, address and dates employed
• Dependent information including name, SSN, and date of birth
• Current and *previous spouse(s) information including name, date of birth, SSN, date and location of marriage. *Only previous spouse(s) information needed if marriage lasted at least 10 years or ended in death.

• Year-to-date earnings (estimates are acceptable)
• Last year’s earnings (estimates are acceptable)
• Short-term disability, vacation pay, sick pay, salary continuation, bonus, etc. paid after you stopped working (estimates are acceptable)

• Contact information for the employer
• Dates of employment
• Approximate monthly earnings

• Treating sources – click here for a worksheet to get you started
• Medication names – click here for a worksheet to get you started

• Work history for the last 5 jobs you performed, in the 15 years preceding your date last worked  - click here for a worksheet to get you started
• Rates of pay (estimates are acceptable)

• Claim number
• Amounts and dates received
• Insurance carrier address

• Bank name
• Account and routing numbers

CIC is available to assist you with your questions about the Social Security disability process. Often, your assigned Allsup team member is working behind the scenes making calls to the Social Security Administration or Disability Determination Services to take care of your case. Your assigned Allsup team member may not always be available when you want to call Allsup with questions, but our CIC associates will take care of your needs.

Our associates can check the status of your claim, document your medical updates, and answer questions about forms, the claims process, and any letters you receive from the Social Security Administration or the Disability Determination Services. CIC associates work with your assigned Allsup team member to take care of any issues relating to your claim.

• You experience a life-changing event.
  • Additional diagnosis or hospitalization
  • Financial change (e.g. loss of spouse’s income)
  • Birth of a child
• You change your address, phone number or physician.
• You will be unavailable for more than 30 days.
• You are scheduled for a consultative exam by the Disability Determination Services/Vocational Rehabilitation.
• You receive a notice of award or denial from the Social Security Administration.
• You receive a check or a direct deposit from the Department of Treasury.
• You return to work in any capacity.
• You experience any changes in Workers’ Compensation or state disability benefits.

• The Social Security Administration determines the onset date of your disability. This may differ from the date you last worked.
• In addition to your initial claim forms, the Social Security Administration and Disability Determination Services usually request additional information. Requests for information by phone or mail should be referred to our CIC. Contact them immediately to ensure the fastest processing possible.
• It is common for the Disability Determination Services to schedule a consultative exam. The exam is provided at no cost to you and is ordered when the disability office needs additional or more current information to make a determination. It is very important to attend any consultative exam that is scheduled.